On-Site Operations
We run the floor. Our team handles command center setup, signage placement, vendor management, and real-time issue resolution for the duration of the event.
What is included
The days of the event are where planning meets reality. Our on-site operations service covers the following.
On-site command center setup
We set up a command center on site as the base from which the event is run.
Signage production and installation
We produce signage and install it at the event.
Vendor management and dispatch
We manage the event's vendors and dispatch them where they are needed.
Real-time issue tracking and resolution
Issues that come up during the event are tracked and resolved in real time.
Speaker ready room and AV coordination
We coordinate the speaker ready room and audiovisual needs.
How it works
We staff and run the floor, including registration desks, signage, the command center and vendor coordination. Our approach comes from experience at large events: we over-prepare, and we staff for contingencies.
That experience includes six consecutive Olympic Games between 2004 and 2016, where we were accountable for accreditation, registration and on-site logistics at events serving up to 35,000 attendees daily. Rob Starnino, our Senior Application Specialist, owns registration platform configuration and on-site technical operations.
Who it is for
This service is for associations, scientific societies and corporate conferences that want one team accountable for the event floor, from a 200-person board meeting to a 14,000-attendee annual congress.
What clients say
“The delegate experience from registration through refreshment breaks, audio and visual experience, and follow-up survey was smooth and full service.”
Related services
Want to talk about this service for your event?
Tell us about your event. We respond within one business day.